Returns & Exchanges

At Dewey's Bakery, we stand behind the quality of our treats and want you to be completely satisfied with your order. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or do not meet our freshness standards.

Return Process

• 1.
  Contact Support

  Email our customer care team within 14 days of receiving your order, including your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach a photo of the damaged or unsatisfactory product and the shipping box to help our bakery team investigate the quality concern.

• 3.
  Review Process

  Our team will review your request within 2 business days to verify the issue and determine the best resolution, such as a reshipment or credit.

• 4.
  Resolution Delivery

  Once approved, a replacement order will be baked fresh and shipped immediately, or a refund will be issued to your original payment method.